By applying for or participating in any course of instruction offered by LADD Security Management Consultants, Inc., the student/participant agrees to be bound by both LADD’s Refund Policy and Terms of Service. These terms and policy are listed below:
Terms and Policy are current as of: January 1, 2025
LADD’s Refund Policy:
We know life happens. Our goal at LADD is to work with our students/clients to provide the best possible outcomes while maintaining our business model. We have therefore established the following policies with regard to refunds for LADD services:
- Any eligible refund must be requested no later than THIRTY (30) CALENDAR days from the date of the requested service.
- Cancellations for classes made up to FORTY-EIGHT (48) HOURS in advance of the date of the first day of class will be provided with a 100% refund, minus any reservation fees (if applicable) to any Student who request same by emailing us at [email protected]. Refund will be credited to the original form of payment. Cash payments will be refunded by check.
- Cancellations made after this deadline will be subject to a $20 cancellation fee up to the day of class.
- Cancellations made on the day of class, or no-show students will NOT be provided with any refund.
- The Seat Reservation Fee is NON-REFUNDABLE, however the payment may be applied against a future class date within 6 months of the original class date that the Student was originally scheduled to attend.
- Payments for any ONLINE CLASSES are NON-REFUNDABLE, however the payment may be applied against a future class date within 6 months of the original class date that the Student was scheduled to attend.
- Any Student who FAILS to attend the TOTAL REQUIRED HOURS of any class will NOT be provided with a refund. Students may opt to complete the missing class hours at a future class, provided this is completed within SIXTY (60) CALENDAR days of the original class date.
- THERE ARE NO REFUNDS IF THE STUDENT FAILS TO COMPLETE ANY OF THE REQUIREMENTS BY THE STUDENT FOR CERTIFICATION OR RE-CERTIFICATION.
- Denial of refunds are made on a case-by-case basis. Contact us at [email protected] to discuss your individual situation.
- All fees paid by credit cards will be assessed an additional credit card fee to cover the costs of credit card processing. The credit card fee is NON-REFUNDABLE.
- Any reversals initiated by credit card issuers for charges legitimately assessed by LADD will be disputed.
- LADD’s Refund Policy is subject to change without prior notice.
If you have any questions or concerns regarding our Refund Policy, please contact us at 973-875-0036 or at [email protected]
LADD’s Terms of Service:
LADD Security Management Consultants, Inc. (LADD) is a veteran-owned full service security company dedicated to providing the best in security training. Our goal is to provide our students with the resources necessary to assist them in obtaining certification or re-certification under the New Jersey Security Officers Registration Act (NJSORA)
The following are our established Terms of Service with regard to our NJSORA training services:
- Potential NJSORA Students (Student(s)) wishing to participate in our courses must be eligible to participate. Students MUST be in compliance with all New Jersey state laws and other regulations with regard to being eligible for NJSORA certification or re-certification.
- Students acknowledge that LADD is DOES NOT issue any NJSORA certification or re-certifications. LADD DOES NOT have the authority, nor ability to grant any Student the authorization to operate as a certified New Jersey Security Officer. All NJSORA certifications or re-certifications are issued by the New Jersey State Police Private Detective Unit (PDU).
- LADD’s NJSORA courses are presented AS-IS. The materials presented are authorized for use by the NJSP PDU. There is NO WARRANTY, either expressed or implied by LADD or its associates, for any of the materials presented, or that the Student will be able obtain certification or re-certification by the NJSP.
- Students must also have submitted a certification/re-certification application online with the NJSP PDU PRIOR to taking any LADD NJSORA course. Students WILL NOT be permitted to participate in any SORA class without having first submitted an application with the NJSP and providing the requisite Applicant Identification Number.
- Students must provide LADD with the NJSP Applicant Identification Number upon check-in. The Applicant ID number is a 6-digit number issued to the Student when completing the application to the NJSP PDU.
- The responsibility for submitting the NJSP application rests entirely with the STUDENT. LADD is not responsible for submitting this application on behalf of the Student.
- All Students must submit a completed course registration form at check-in on the first day of class and present two (2) forms of appropriate personal identification (one which must be a photo id). Appropriate forms identification include:
- Valid Digital Drivers License
- Valid US Passport or Passport Card
- Valid US Permanent Resident Card
- Current NJSORA Identification Card
- Current State or County Identification Card
- Other acceptable Identification, as determined by the Instructor/Proctor
- Students who are re-certifying (renewing) their NJSORA certification must provide, as one of the forms of identification, proof of their current NJSORA certification.
- There is no eating, drinking or smoking allowed during any LADD in-person class. Sufficient breaks will be provided during the class to accommodate any Student’s needs.
- Students may not utilize any cell phones while class is in session. All phones must be set to “silent” or “vibrate” mode in order not to disrupt the class. Students may be allowed to exit the class to take any important phone call.
- There is NO PHOTOGRAPHY allowed by STUDENTS during the class unless authorized by the Instructor/Proctor.
- All materials and presentations which is not copyrighted by other organizations are Copyright © 2025 by LADD Security Management Consultants, Inc. No recording or reproduction of any materials or presentations are allowed unless permission is granted by LADD or the other respective copyright holders. STUDENTS shall not video or audio record any portion of the class in any way unless authorized by the Instructor/Proctor.
- Students are responsible for their own conduct during class. Any Student who becomes disruptive, non-compliant, or is in violation of class rules will be removed from class without refund.
- Participation in a LADD NJSORA class is strictly voluntary. Students accept all liability in regard to their attendance. Students specifically waive and hold harmless, LADD, its employees, agents, associates and vendors, from all liability occurring from the Student’s actions while in attendance during a LADD delivered course.
- All class fees associated with participating in a LADD NJSORA course must be paid in full no later than at the start of the first day of class during check-in. Students who pay online should have available, proof of pre-payment of any class fees. All remaining balances due for class fees must be paid by the Student upon check-in.
- Forms of payment include; cash, money order or credit card payment*. Any refunds are subject to our Refund Policy as stated below.
- *Credit Card payments are currently offered online only. (as of 1/1/2025)
- LADD’s Terms of Service are subject to change without prior notice.